PRIVACY POLICY

1) Age Restrictions 

You must be at least 21 years old to access this site. If you're under 21, you are not allowed to use this site. Ensure you're of legal age in your state to purchase our products. It's your responsibility to verify your eligibility.

If we discover we've collected personal information from someone under 21 without parental consent, we'll delete it. If you believe we have such information, please contact us at support@hypnoticherb.com.

2) Data Collection

When you purchase from our online store, we collect personal information such as your name, address, email, and order history. We also use cookies and other tools to make our site easier to use. Some information is automatically collected when you visit our site, including your device’s operating system, IP address (which may determine your location), access times, browser type, language, and the site you visited before ours. We also track how you interact with our site, including elements clicked, metadata, and other user actions. By providing your email, you consent to receive updates about our store, new products, and other news. You can unsubscribe anytime using the “Unsubscribe” link in our emails. We primarily use the information we collect to provide, maintain, and improve our site and products, as well as to develop new offerings. Specifically, we use your information to:

  • Create and secure your account
  • Identify you as a user
  • Enhance our products and business operations
  • Improve user experience
  • Fulfill your orders and requests
  • Respond to your inquiries and provide support
  • Send confirmations, invoices, updates, and security alerts
  • Communicate promotions, events, and news 
  • Link or combine your information with third-party data to better serve you
  • Protect against fraud, unauthorized activity, and other illegal actions.

 

3) Understanding Cookies

Cookies are small pieces of data stored on your device when you visit our site. We use various types—including functional, performance, advertising, and social media cookies—to enhance your experience. They remember your actions and preferences, such as login details and region settings, so you don’t need to re-enter this information each time you browse. Cookies also help us understand how visitors use the site, distinguishing between first-time and returning users.

Cookies can be session (lasting until you close your browser) or persistent (remaining until they expire or are deleted). Most of our cookies are persistent and expire between 30 minutes and one year after being set. You can manage or disable cookies through your browser settings. However, blocking cookies may affect your experience and some parts of our site may not function properly.

While most browsers accept cookies by default, you can adjust your settings to accept or reject them, typically found in the “Tools” or “Preferences” menu. For detailed instructions, refer to your browser’s help section. Please note that blocking cookies may not fully prevent us from sharing information with third parties, including our advertising partners.

4) Consent

By completing a transaction or providing personal information for an order, delivery, or return, you consent to our collection and use of your information as described here. Your credit card information is managed securely as outlined in Section 6 below. You can withdraw your consent to use your personal information or stop receiving our emails by clicking the “Unsubscribe” link in any email or by contacting us at support@hypnoticherb.com.

5) Disclosure

We do not share your personal information with third parties without your consent, except in the following situations:

  • Third-Party Service Providers: We may share your information with third-party partners who work on our behalf, ensuring they offer the same level of privacy protection as outlined in this Privacy Policy and use your information only for the intended purposes.
  • Lawful Requests: We may disclose your information when required by law or in response to lawful requests from law enforcement or government agencies. If we receive such a request, we will notify you at the contact address you provided.
  • Protection of Rights and Property: We may share your information to protect the rights and property of Mood Product Group, LLC, our agents, and customers, or to enforce our agreements, policies, and terms, including for billing and collection purposes.
  • Emergency: We may disclose your information in an emergency to protect the personal safety of any individual.

6) Payment Processing

Our store is powered by the Wix Ecommerce platform, enabling us to sell our products and services to you. When you provide your credit card information during checkout, it is securely processed by our PCI-DSS compliant payment gateway using SSL encryption. We do not store your credit card information beyond the current transaction.

All direct payment gateways adhere to PCI-DSS standards, established by the PCI Security Standards Council, a collaboration among major brands like Visa, MasterCard, American Express, and Discover. These standards ensure the secure handling of credit card information by our store, payment processors, and service providers.

7) Third-Party Services

Our Policy does not cover third-party services. To understand how they handle your information, please review their privacy policies. If you click on links in our store that direct you away from our site, please note that we are not responsible for the privacy practices of those other sites. We encourage you to read their privacy policies.

8) Security

To protect your personal information, we take reasonable precautions and follow industry standards to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed. Your information is safeguarded by your password—never share it with anyone. Hypnotic Herb will never ask you for your password.

When you provide credit card information, it is securely transmitted to our server using SSL technology, which employs AES-256 encryption.

However, please be aware that transmitting information over the internet is not entirely secure. While we strive to protect your personal information, we cannot guarantee its security during transmission to our website. Any transmission is at your own risk, and we are not responsible for any circumvention of privacy settings or security measures on the site.

9) Age of Consent

Our website is not intended for anyone under 21. We do not knowingly collect personal information from those under 21. If you are under 21, please do not use this website, register, make purchases, or provide any personal information, such as your name, address, phone number, or email.

By using this site, you confirm that you are at least 21 years old or the legal age of majority in your state or province, and you consent to your minor dependents using this site.

10) United States Law

This site is intended for users in the United States. By providing us with personal information from outside the U.S., you consent to U.S. law and the use of your information as outlined in this Privacy Policy. We do not, however, ship to international addresses.